Shipping & Returns
We aim to dispatch all orders within 1 working day. In some instances, especially during busy periods (Christmas etc), dispatch will be in 48 hrs . This may be longer if you have chosen to pay by cheque. Please note dispatch is not delivery, it is when we send your order out.
An order will not be dispatched until all items are ready, should you require part of your order immediately please order those items separately.
Orders are dispatched by Royal Mail First Class or Courier. In the case of Courier a signature is required so please send the item to somewhere it can reliably signed for.
While we do our best to dispatch items quickly we cannot be responsible for the delays due to the postal system or courier service. We will make every endeavour to follow up on lost or delayed parcels. Please remember delays may occur during peak holiday season.
Overseas Customers (Outside the UK)
We are able to supply our items to customers outside the UK, but please contact us for the shipping costs. This site only supports direct orders inside the UK. International shipping is by Airmail for lighter items, or courier for heavier/higher value items. A signature may be required on receipt. Delivery times will vary depending on destination country but are typically 4-5 days. Imports into your country may be subject to import duty if you are not within the EU. You are liable for any duties that may be imposed.
Returns and Refunds
If you no longer require an item please let us know as soon as possible so that we can cancel your order, however if the item has already been dispatched we will refund the cost of said item when returned to us but you will be liable for postage.
Goods may be returned for a refund/exchange within 14 days of receipt on condition that the item is returned unused and in it’s original packaging. Please contact us as soon as possible to inform us that you are returning the item and put a note in the parcel explaining how you would like us to proceed so as to avoid delays in dealing with your return. Returns postage will be refunded.
Overseas Returns
Overseas customers returning goods from outside the EU please note that the packaging containing the returned goods must be clearly marked RETURNED GOODS. Failure to do so may cause custom charges to be applied to the returned consignment. In the event of this occurring A World of Magic Myth and Legend may at its discretion deduct the charge from any refund due. In the unlikely event of any goods arriving damaged, please contact us as soon as possible.
Privacy policy
We recognise the importance of protecting the privacy of your personal details as a user of this Web site. We do not pass on any details you submit to any third parties, except where necessary to effect delivery of your order. We do not belong to affiliate shopping schemes nor do we share information based on your searches to similar shopping sites.
Use of Cookies
Visiting this website with your browser set to accept cookies tells us that you want to access our products and services and that you consent to our use of cookies and other technologies to provide them to you as described in this notice.
Please see below for information on how to modify the settings on your device to notify you when you receive a new cookie or disable cookies altogether.
What cookies are
Cookies are unique identifiers that we transfer to your device to enable our systems to recognise your device and to provide features such as online ordering and storage of items in your shopping basket between visits. We also use cookies for additional purposes, including:
- Identifying you when you sign-in to this site. This allows us to provide you with an account on the site and to make purchases on this site.
- Keeping track of your specified preferences. This allows us to honour your likes and dislikes. You may exercise your preferences through Your Account.
- Keeping track of items stored in your shopping basket.
- Preventing fraudulent activities.
- Improving security.
Cookies allow you to take advantage of some of our features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Log in.
For further information on cookies please see this wikipedia article.
Cookies and Browser Settings
The help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and/or how to disable cookies completely. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.
Conditions of use
While every effort is made to give accurate descriptions of the items on our web site occasionally Gremlins do get in… So if you suffer any disappointment or have a query please contact us and we will do our best to rectify the situation.